"The combination of an extensive product portfolio and a diverse customer base makes forecasting demand challenging for us. Since we have partnered with Texcel they have worked with us to find an effective way of supporting our customers. We now have quarterly reviews to review forecasts and agree stockholding requirements. The improvements this has made are significant and we have been able to dramatically improve our deliveries to customers and minimise shortages. The current supply chain challenges have added another layer of complexity for us, but we know Texcel have a professional procurement team and they keep use fully informed of any problems and work proactively to find solutions."