When an incumbent supplier dropped out of the frame, Texcel stepped in and saved the day for a major international marine radar manufacturer. Texcel’s initial quote for the manufacture of the company’s entire range of radar systems was agreed to be competitive and in line with the customer’s quality requirements.

Unfortunately, the incumbent supplier could no longer provide assemblies. Texcel was asked to start manufacture immediately, which involved over 200 different assemblies and 13,000 component parts. Texcel met the challenge by importing BoMs, securing component availability and pre-configuration of test systems. This proactive approach improved quality performance, and enabled the customer to maintain supply to its customers. In fact, the company recorded its best ever sales performance!